Live Operations

Modernizing Employee Transport for the future.

Unified fleet intelligence. From automated rostering to real-time route optimization, manage your entire corporate mobility ecosystem from a single command center.

Smart rosteringRoute optimizationLive command centerRunning cabs & shuttles
Active fleet
142 +4%
On-time rate
99.4%
Live alerts
02
Shift roster
Morning
SJ
Sarah Jenkins
Route A-12 • Picked up
MC
Marcus Chen
Route B-04 • ETA 4m
ER
Elena Rodriguez
Route C-09 • Pending
Route optimizer
12.5% fuel saved
Rerouting
Shuttle #042
Jump to section
0.0%
On-time arrival
0s
SOS response time
0%
Avg. per-seat cost saved
0M+
Employee trips delivered
Overview

An ETS programme designed for the messiest shifts — and the most demanding boards.

Commutec's Employee Transportation Service is built for enterprises that run multi-shift operations and need a partner that owns the outcome end-to-end — routing, dispatching, compliance, escalation and reporting.

From a single tech park to a multi-city rollout, we operate dedicated fleets with trained chauffeurs, smart routing and a 24/7 control tower that monitors every trip in real time. This isn't a cab-aggregator wrapper — it's a purpose-built operating system for workforce mobility, run for 50+ corporate campuses since 2017.

What's included

  • Smart route planning & vehicle pooling
  • GPS-tracked, geofenced trips
  • Women-safety SOPs and escort vehicles
  • Driver verification, training & refresher cycles
  • EV / hybrid / ICE fleet mix per route
  • Dedicated SPOC and 24/7 helpdesk
  • Monthly MIS, e-invoicing, reconciliation
  • HRMS / travel-desk integration
  • Quarterly QBRs and SLA scorecards
  • Incident management & root-cause reports
Speak to a mobility expert
Capabilities

Every layer of the programme, owned by Commutec.

Adaptive routing engine

Daily attendance + traffic + chauffeur availability fed into an in-house engine that cuts per-seat cost 14–22% in Q1.

Women-safety SOPs

Live escort dispatch post-22:00, mandatory rider OTP, female-traveller-first drop policy and trained chauffeurs vetted for night shifts.

8-second SOS response

Every SOS reaches a human in our control tower within 8 seconds — escalation tree, hospital tie-ups and incident logs included.

Rider & supervisor apps

Boarding OTP, live trip-share, no-show flagging, supervisor dashboards — zero WhatsApp groups.

One MIS, every stakeholder

HR sees attendance; finance sees cost-centre tagging; admin sees utilisation; risk sees compliance — single export.

EV-ready fleet

Choose EV, hybrid or ICE mix per route. Carbon reporting built into your monthly MIS.

Smart SLA dispatch

Algorithm-led allocation across our largest serviceable vendor-partner network for zero-cancellation outcomes.

24/7 control tower

Navi Mumbai NOC monitors every trip, every shift, every night — incident drills run quarterly.

The Commutec edge

Eight years running ETS for India's most demanding tech, BFSI and manufacturing campuses.

12 million+ employee trips dispatched across 50+ corporate campuses since 2017. Backed by Shell E4 and recognised among India's Top-50 Mobility Companies (NIPP–NASSCOM).

Outcome-priced SLA

We sign on-time, no-show and safety SLAs with financial penalties — not best-effort. Most providers won't put their fee at risk; we routinely do.

Female-safety, not female-policy

Live escort dispatch, rider OTP, female-traveller-first drop and 8-second human SOS response. Audited annually by Big-4 firms for our enterprise clients.

Adaptive routing engine

Built in-house — cuts per-seat cost 14–22% within Q1 of switching to Commutec.

One MIS, every stakeholder

HR, finance, admin, risk — all served from a single export. No reconciliation spreadsheets.

Scaled multi-city rollouts

We've stood up multi-site ETS in 30 days for clients moving 4,000+ employees across four cities simultaneously.

Credibility moat

Shell E4, NIPP–NASSCOM Top-50, Big-4 audited — a backing aggregators don't have.

How we mobilise

From MSA to first shift — in 21 to 30 days.

01

Survey

Pin-code mapping of your workforce, shift patterns, current vendor sprawl and incident history.

02

Design

Route plan, fleet mix, SLA matrix, women-safety SOPs and a pricing model your CFO can defend.

03

Mobilise

Driver onboarding, vehicle branding, app rollout to riders and supervisors — typically 21–30 days.

04

Operate

24/7 control tower runs every shift; monthly MIS and quarterly QBRs continuously tighten the programme.

Safety, in detail

A safety programme audited by Big-4 firms — not a one-page policy.

Every safety control is enforced by software, logged for audit, and drilled by our control tower team every quarter.

  • Verified chauffeurs
    Police verification, background checks, annual driving assessments and refresher training.
  • Real-time speed & route alerts
    Over-speed, harsh braking and route deviation flagged live to the control tower — never after-the-fact.
  • Geofencing & idle alerts
    Route deviation, idle time and over-speed all alert in real time — never after-the-fact.
  • Female-traveller-first drop
    Female employees are never the last drop. Escort vehicles dispatched post 22:00 by policy.
  • Incident management
    Every incident gets a root-cause report and corrective action — shared with your HR and risk teams.
Industries we serve

Built for the industries with the toughest mobility demands.

From SEZ tech parks to BFSI HQs and port-side crew changes — every industry gets a programme tuned to its shift patterns, security posture and audit needs.

IT / ITeS

24×7 shift mobility for engineering parks — SEZ gate-pass workflows, dual-shift rostering and women-safety SOPs your security org will sign off on.

BPO / KPO

Voice and back-office floors running odd-hour shifts — last-mile pickup density, OTP-locked rides and on-time guarantees with financial penalties.

Banking & BFSI

Audit-ready trip logs, RBI-aligned vendor diligence, cash-route discipline and executive-grade chauffeurs for regional leadership.

Shipping & Maritime

Crew change movements, port-to-hotel runs and offshore rotation logistics — handled like time-critical operations, not taxi bookings.

Advertising & Media

Late-night shoot wrap-ups, agency client-runs and pitch-day surge fleets — billable down to the cost-centre.

Consulting & Professional Services

Multi-city travel desks, partner-grade sedans and rapid SLA across Tier-1 and Tier-2 cities — one accountable invoice.

Manufacturing

Plant general-shift and three-shift movements, township-to-plant routes and contractor-workforce mobility under one programme.

Retail & E-commerce

DC and fulfilment-centre worker movement, peak-season surge fleets and store-roster transport across catchments.

FAQs

Questions HR, admin and procurement teams usually ask.

Do you operate your own fleet or aggregate vendors?

Both. We operate dedicated owned/long-lease fleets for core routes and overflow capacity via a vetted partner network — all dispatched and SLA-managed by our control tower under one accountable contract.

How do you keep female employees safe during night shifts?

Mandatory rider OTP at boarding, live trip-share to nominated contacts, female-traveller-first drop policy, dedicated escort vehicles post 22:00, vetted night-shift chauffeurs and an SOS that reaches a human within 8 seconds.

How fast can you stand up ETS for a new campus?

Typical mobilisation is 21–30 days from MSA. Multi-city rollouts of 4,000+ employees across Mumbai, Pune, Bengaluru and Gurugram have gone live in 30 days.

Can you integrate with our HRMS and travel desk?

Yes. We integrate with major HRMS systems for attendance and roster sync, and expose APIs / SFTP for finance, security and travel-desk workflows.

How is pricing structured?

Per-seat-per-trip, per-route-per-shift or fixed-fleet — whichever maps cleanly to your cost-centre model. SLAs carry financial penalties for missed on-time and safety thresholds.

What about EV adoption and carbon reporting?

We deploy EVs and hybrids route-by-route as charging viability allows, and surface tCO₂e avoided in your monthly MIS — useful for ESG and BRSR disclosures.

Why Commutec

Ready to move your workforce, the Commutec way?

Tell us about your shifts, your campuses and your pain points — we'll come back with a route plan and an SLA.