IT, ITeS & BPO
Round-the-clock employee transport, engineered for scale.
Large IT and BPO campuses run 24/7 across multiple shifts. Commutec runs ETS programmes for some of India's largest tech employers — with smart routing, automated rostering, female safety SOPs and real-time visibility for HR and admin teams.
Common requirements
- Multi-shift ETS across multiple sites
- Women safety compliance (Vishakha + state laws)
- Real-time tracking for HR & employees
- MIS for cost centre / project-wise billing
Problems this sector faces
The mobility pain-points we see most often in it, ites & bpo — and that most providers don't price into their SLA.
Three-shift rostering chaos
5,000+ seat campuses with weekly shift rotations break most aggregator and legacy ETS dispatch engines — leading to no-shows that derail SLA-tied projects.
Hybrid-work demand volatility
Daily attendance now swings 30–60%. Fixed-route bus programmes overspend on empty seats; on-demand cabs over-spend on surge.
Talent attrition on transport quality
Glassdoor data shows cab safety and punctuality are top-5 attrition drivers for women employees in tech ops.
Client-audit scrutiny
BFSI and pharma clients audit their IT vendors' transport SOPs — failure here costs the contract, not just a fine.
The Commutec advantage
Adaptive routing engine
Daily roster + actual-attendance signal drives next-day route plans — proven to cut per-seat cost 14–22% within the first quarter.
Employee-rated chauffeur pool
In-app rating gates chauffeur eligibility; below a 4.6 mean for 7 days = automatic deactivation. No other ETS provider runs this.
Client-grade compliance reports
Hand your BFSI/pharma clients a Commutec transport-audit pack — pre-built to their template, monthly.
How we deliver
Smart-routing engine
Algorithmic clustering of pick-ups, reducing route time and per-seat cost.
Employee app
Live ETA, OTP boarding, SOS, ride-rating and one-tap helpline.
HR dashboard
Roster uploads, absenteeism, utilisation and project-wise billing in one view.
Other industries
Ready to elevate your corporate mobility?
Speak with a Commutec mobility expert — built for enterprises that demand reliability, transparency and global reach.
