Industry

IT, ITeS & BPO

Round-the-clock employee transport, engineered for scale.

Why Commutec

Large IT and BPO campuses run 24/7 across multiple shifts. Commutec runs ETS programmes for some of India's largest tech employers — with smart routing, automated rostering, female safety SOPs and real-time visibility for HR and admin teams.

Common requirements

  • Multi-shift ETS across multiple sites
  • Women safety compliance (Vishakha + state laws)
  • Real-time tracking for HR & employees
  • MIS for cost centre / project-wise billing

Problems this sector faces

The mobility pain-points we see most often in it, ites & bpo — and that most providers don't price into their SLA.

Three-shift rostering chaos

5,000+ seat campuses with weekly shift rotations break most aggregator and legacy ETS dispatch engines — leading to no-shows that derail SLA-tied projects.

Hybrid-work demand volatility

Daily attendance now swings 30–60%. Fixed-route bus programmes overspend on empty seats; on-demand cabs over-spend on surge.

Talent attrition on transport quality

Glassdoor data shows cab safety and punctuality are top-5 attrition drivers for women employees in tech ops.

Client-audit scrutiny

BFSI and pharma clients audit their IT vendors' transport SOPs — failure here costs the contract, not just a fine.

The Commutec advantage

Adaptive routing engine

Daily roster + actual-attendance signal drives next-day route plans — proven to cut per-seat cost 14–22% within the first quarter.

Employee-rated chauffeur pool

In-app rating gates chauffeur eligibility; below a 4.6 mean for 7 days = automatic deactivation. No other ETS provider runs this.

Client-grade compliance reports

Hand your BFSI/pharma clients a Commutec transport-audit pack — pre-built to their template, monthly.

How we deliver

Smart-routing engine

Algorithmic clustering of pick-ups, reducing route time and per-seat cost.

Employee app

Live ETA, OTP boarding, SOS, ride-rating and one-tap helpline.

HR dashboard

Roster uploads, absenteeism, utilisation and project-wise billing in one view.

Talk to a sector specialist

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Why Commutec

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